Hospitality industry trends 2022
After the terrible blow of the pandemic, traveling is up and running again. The hotel and hospitality department of every management has undergone a certain change. While in 2020 and 2021, the popularity of staycations, hygiene protocols and contactless technologies - all now firmly embedded in the daily activities of hospitality businesses - has risen sharply, some new trends are emerging. Post-pandemic, they have also altered and modified after the shift in the current economy.
After the terrible impact of the pandemic, travel resumed operations. The hotel and hospitality management has undergone a certain change. While the popularity of staycations, hygiene protocols and contactless technologies grew rapidly in 2020 and 2021, all of which have become firmly embedded in the daily activities of hospitality businesses, new trends appear. They have altered and modified since the pandemic and have also changed after the shift in the current economy.
# Digitalized guest experiences
The trend towards digital and contactless services has gained new momentum since 2020. Traditionally, customer-facing services are being given an overhaul thanks to the more widespread use of technology-assisted options, such as mobile check-in, contactless payments, voice control and biometrics.
As technology innovation continues to evolve, hospitality institutions will need to adapt to remain ahead of the curve, for instance fingerprint or face recognition will soon become an expected convenience for guests accessing their hotel rooms, much like how it is expected with smartphones.
# Smart rooms
It's not just a Wi-Fi connection that's important, it's also a plethora of devices. Here are some of the new smart devices that you should be looking for next hotel visit.
- Voice control,
- Smart mirrors,
- Intelligent security system,
- Mobile phone friendly rooms,
- Concierge video chat,
- Facial recognition, and many more.
# Solo travel
In the age of mindfulness, many have embraced the meditative value of spending time alone and venturing out into the big wide world unencumbered, interacting and making friends to whatever degree suits. In an effort to make solo travelers feel comfortable, barriers between hotel staff and guests are being lowered, interior design choices made to evoke a sense of homeliness and an informal atmosphere cultivated.
# Private travel
What was once considered a luxury is now what we are looking at as “the new normal”. Private guided travel and private tours will be the most popular way to explore the sites of any chosen destination.
With confidence and safety put into the hands of your private guide, you will feel assured by trust local tour operators’ companies.
# Workcations
Work and travel are changing. More than one-third of remote employees would rather quit than go back to the office full-time. And the popularity of being a digital nomad will continue to grow with more people wanting to live and work somewhere else remotely.
